The www.vinfastauto.eu/en website is published by VinFast France SASU, with capital of € 26 643 000,00, whose registered office is located at 72 rue du Faubourg Saint-Honoré 75 008 Paris, registered with the Commercial court of Paris under N° 893 573 535 and having as its declared principal activity the sale of cars, including wholesale and retail trade in motor vehicles (including, but not limited to, online sales and the operation and import of motor vehicles, dealerships, shop operations), wholesale and retail trade in parts and accessories for motor vehicles.

Responsible for publication :

- Director of publication: Nguyễn Thanh Thúy in her capacity as President of VinFast SASU France

Host: GCP (Google Cloud Platform) Western Europe Region, St Ghislain, Belgique, Drupal system, PNL  VinFast EU




VinFast : VinFast SASU France

Website Terms and Conditions or Terms and Conditions: the following document

Website: refers to the website accessible at www.vinfastauto.eu/en

Elements: refers to the various functions and information elements offered on the Website

Products and Services: refers to all the Products and Services marketed by VinFast available and consultable on the Website

Vehicle: refers to all VinFast branded vehicle

Showroom: refers to all VinFast sales outlet

User: refers to any natural or legal person using the Website






This document constitutes the Terms and Conditions of the Website. The purpose of this document is to define the terms and conditions for consulting all the Elements, Products and Services made available to Users on the Website. It is specified that consultation of the Elements, Products and Services by Users is subject to compliance with these Terms and Conditions and its Annexes. In any case, the User is deemed to have accepted the Terms and Conditions as soon as he/she accesses the Website.



The purpose of the Website is to enable the User to :


Discover the VinFast brand


Find out about the Products and Services of the entire VinFast brand (price, motorisation, technical characteristics, equipment, dimensions, etc.)


Find out about personalised promotional offers


Configure a vehicle online


Request an estimate for a vehicle


Have the trade-in value of your vehicle assessed in accordance with our General Trade-in Conditions


Locate a VinFast showroom


Reserve a vehicle online based on current offers


Interact directly with VinFast to ask questions and/or to contact its Customer Relations Department


Connect to their personalised space "My VinFast Account"


Participate in any commercial events or promotional games

This list is not exhaustive and may be modified at any time and without prior notice by VinFast without it being held responsible.




Consultation of the Website outside of any connection to the User's personal space is possible without the User having to reveal his identity or any other personal information concerning him.

The protection of your personal data is our priority. We encourage you to read our Privacy Policy.




The Website includes a cookie system. Thus, the User is informed that during his visits to the Website, cookies may be automatically installed on his Internet browser.

Cookies are files sent to the User's hard drive in order to facilitate navigation on the Website and to establish traffic statistics.

These cookies do not contain any personal information.

The user can deactivate the sending of cookies by modifying the parameters of his or her Internet browser and on the tab dedicated to this purpose on the Website at the bottom of the page.

For more information on our cookie policy, please click here.




The Website is accessible from the Internet at the following address: www.vinfastauto.eu/en

Only access to certain elements of the Website requires the creation of an account by the User, under the conditions and according to the terms provided at the time of the creation of the said account.



VinFast grants the User a personal right to Use the Website, the Content and its Elements, which is non-exclusive, revocable, non-assignable, non-transferable and free of charge.

This licence is granted to the User solely for his or her own needs, to the exclusion of any commercial or profit-making use of all or part of the Elements.

The User does not acquire any other right to the Website or its Elements other than those granted herein.




The User undertakes to use the Website in accordance with national and international regulations.

In particular, the User undertakes to :

- To be aware of these terms and conditions and to comply with them

- Not to reproduce, even temporarily and/or partially, the Website and its Elements by any means and in any form,

- Not to access and/or use the software components of the Website,

- Not to use software or processes intended to copy the Elements of the Website and/or likely to disrupt the proper functioning of the Website,

- Not to adapt, modify, translate, transcribe, compile, decompile, assemble or disassemble all or part of the Website and its Elements,

- Not to export the Site and/or merge it with other computer programs,

- Not to carry out any manipulation and/or introduce any virus or malware that could lead to computer and/or functional breakdowns that could affect the functioning of the Website by any means whatsoever,

- Not to use the Website to post, download or transmit any content contrary to public morality and order (such as, but not limited to, any content of a racial, political, religious, pornographic or sexual nature)

As the User is solely responsible for the use of the Website, he/she acknowledges that VinFast cannot be held liable in any way for direct or indirect damage, and in particular immaterial damage, loss of data or programmes, or financial damage, resulting from access to or use of the Website, or from the fact, in particular, of the interruption, suspension or modification of the Website or of one of its Elements.

If the User fails to comply with this Legal Notice, VinFast reserves the right to automatically block all access to the Site, without prejudice to any legal action that may be taken by VinFast and to any damages that may be claimed from the User.






VinFast undertakes to make its best efforts to ensure the security of access, consultation and use of the Website.

The Website is accessible continuously, except in the event of force majeure or the occurrence of an event beyond VinFast's control, and subject to any breakdowns and maintenance operations necessary for the proper functioning of the Website.




All websites linked to the Website (a hypertext link targeting the present Website or established from it), are not under the control of VinFast which cannot assume any responsibility for the availability of these websites, their content, advertising, products or services available on or from these websites.




Examples of financing offers, with or without optional insurance, may be proposed to the User.

Where applicable, the information provided does not constitute a credit offer and is subject to validation conditions.




The User undertakes to guarantee VinFast against any action which may be brought against it, or any complaint lodged against it, by a third party, as a result of the use of the Website by the User under conditions which do not comply with these Terms and Conditions. This guarantee covers any sum that VinFast may be required to pay on any grounds whatsoever, including lawyers' fees and legal costs recognised or awarded.




The User of the Website is hereby informed that all the Elements are protected by intellectual property rights in terms of copyright, designs and models and trademark law, including but not limited to photographs, articles, designs, animated sequences, vehicle models, the VinFast logo and trademark and the trademarks of the vehicle models appearing on the Website.




The Site and the present Terms and Conditions are subject to French law.

Any dispute that may arise concerning the interpretation and/or execution of this Legal Notice must be settled out of court.

In the absence of an amicable settlement, the dispute will be submitted to the Commercial Court of Paris, to which the Parties attribute exclusive jurisdiction, notwithstanding multiple defendants or claims for compensation from third parties.






The fact that one of the Parties does not avail itself of a clause of the present Terms and Conditions shall not be interpreted as a temporary or definitive renunciation of the benefit of the provision in question, which shall remain in force.



If one or more of the stipulations of the present Terms and Conditions is declared invalid, void or unwritten, in application of the regulations in force, the other stipulations will retain all their force and scope, the parties undertaking as soon as possible to put in place a valid replacement provision with an equivalent scope as close as possible to the spirit of the present.



VinFast shall be released from any liability arising from any breach of an obligation under these Terms and Conditions, the performance of which is prevented by reason of force majeure, war, fire, flood, explosion, epidemic, pandemic, civil riot, popular movement, import or export regulations or embargoes, strikes, or other industrial or trade disputes, acts of terrorism or governmental action or disruption of public services or any other cause beyond its reasonable control.