VinFast ownership benefits
VinFast's mobile Service vehicle maintenance, over-the-air firmware updates, an extended warranty, and ample after-sales services are designed to keep customers satisfied every step of the way.
Warranty program1
VinFast’s extensive 10-year/200.000 km warranty is one of the best in the industry, and it even covers batteries.
24/7 support2
All VinFasts vehicles are eligible for 24/7 flexible maintenance, rescue, and repair services, 365 days a year.
Service3
Maintenance made easy. Mobile Service goes wherever you are, and over-the-air firmware updates keep you up to speed.
No worries, drive happy
With one of the most extensive warranties available, your VinFast is designed to keep you safe and carefree for a very, very long time. VinFast’s full 10-year/200.000 km warranty1 covers the battery and almost every journey ahead.
Warranty coverage is determined based date of expiry or excess mileage, whichever occurs first
Genuine Accessories & Parts
VinFast EVs are built with premium craftsmanship and the highest quality parts designed for safety, reliability, and comfort on every journey.
Make your VinFast smarter & cooler
Accessorize your VinFast with practical functionality, personalized flare, or both.
Accessories
We're here when you need us
From at-home Mobile Service designed to maximize time and minimize hassle, to over-the-air firmware updates that keep your car ahead of the game, VinFast prioritizes you and aims to make EV ownership a truly premium and enjoyable experience.
-
Over-the-air updates
Our connected vehicle platform enables VinFasts to receive over-the-air (OTA) software updates remotely, continually adding features to enhance your vehicle's performance and improve the ownership experience.
-
Certified Collision Centers
If you're in a collision, we're always here for you. We have a network of VinFast Certified Collision Centers (VCCC) with trained technicians that can perform restorative work according to VinFast specifications.
-
Mobile service2
When your VinFast vehicle needs our service, our mobile technicians are ready to come to you and will complete most maintenance and repairs. Plus, booking with us is made easy through your VinFast app.
-
Service center
VinFast is building a network of service centers to support VinFast owners nationwide. Drivers can easily schedule appointments via the VinFast App or by calling the VinFast Service Support Team.
Instant updates,
wherever you are
Whether from the 15,6-inch display or the VinFast App, you’ll never miss an important update, message, or maintenance issue.
01
Get
notified
02
Schedule an
appointment
03
Approve
the Repair
04
Be on
your way
Explore our EVs
Whether staying connected with the office in a classy midsize VF 8 or keeping the family safe with ADAS4 features in a full-size VF 9, VinFast EVs are designed to have everything you need to ensure peace of mind.
Join the Charge
Sign up here to find out more about the exceptional features throughout every VinFast, and our mission to drive the world's EV transition.
1) The commercial warranty covers repairs to software, hardware or manufacturing defects, and includes replacement or repair of defective parts for a period of 10 years or a maximum mileage of 200.000 km, whichever comes first, according to VINFAST warranty conditions.
The 12V starter battery is covered by a 3 year unlimited mileage warranty. The tyres are guaranteed by the tyre manufacturer and are excluded from the VINFAST Commercial Warranty.
The Commercial Warranty for the propulsion battery (High Voltage) covers the repairs necessary to restore the capacity of the propulsion battery to a minimum of 70% of the original capacity within the limit of 10 years unlimited mileage, as long as the vehicle is used correctly. In the event of a battery subscription, defects in the propulsion battery are subject to the terms of the Battery Policy. The warranty is in addition to and does not limit the customer's statutory rights based on the seller's legal liability for defects.
2) VinFast Assistance is committed to providing you with immediate roadside assistance, 24 hours a day, 365 days a year. Contact us to find out more about Assistance.
3) Available upon reservation.
4) Some features may be standard or optional interim versions. Use of the Advanced Driver Assistance System (ADAS) package may be subject to additional charges. Driver assistance features are assistance systems that do not relieve the driver of responsibility for controlling the vehicle at all times. Driver assistance features have speed limits and other restrictions and should not be relied upon solely by the driver.
