You are entitled to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires after 14 days from the date of conclusion of the contract. In order to exercise this right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unambiguous statement (e.g. by post, fax or e-mail) to the relevant address:

  • For Germany: VinFast Germany GmbH, Neue Mainzer Straße 80 – 60311 Frankfurt am Main, telephone: +49 6920 091688, e-mail: [email protected]
  • For France and Europe: Vinfast France S.A.S, (RCS Paris 893 573 535) whose registered office is in Paris, 72, Rue du Faubourg Saint-Honoré (75008), telephone: +33 1 76 21 40 50, e-mail: [email protected]
  • For the Netherlands: VinFast Netherlands Raadhuisstraat 32, 1016 DG Amsterdam, telephone: +31 20 369 0483, e-mail: [email protected]

You may use the attached sample withdrawal form, but this is not obligatory.

In order to comply with the withdrawal period, you only need to send your declaration of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal: If you withdraw from this contract, we will refund all payments you have made to us, including delivery charges (except for any additional charges arising from your choice of a delivery method other than the cheapest standard delivery method offered by us) as soon as possible and in any event no later than 14 days after the date on which we are informed of your decision to withdraw from this contract. We will make this refund by the same method of payment you used for the original transaction, unless you expressly agree otherwise; in any event, you will not incur any costs as a result of this refund.

Sample withdrawal form (complete and return this form only if you wish to withdraw from the contract)

Recipient:

  • For Germany: VinFast Germany GmbH, Neue Mainzer Straße 80 – 60311 Frankfurt am Main, telephone: +49 6920 091688, e-mail: [email protected]
  • For France and Europe: Vinfast France S.A.S, (RCS Paris 893 573 535) whose registered office is in Paris, 72, Rue du Faubourg Saint-Honoré (75008), telephone: +33 1 76 21 40 50, e-mail: [email protected]
  • For the Netherlands: VinFast Netherlands Raadhuisstraat 32, 1016 DG Amsterdam, telephone: +31 20 369 0483, e-mail: [email protected]

I/We (*) hereby notify you that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*)/provision of the following service (*):

- Order placed on (*)/received on (*),

- Name of the clients,

- Customer address,

- Customers' signatures (only in case of paper notification),

- Date

(*) Delete as appropriate.