Vacancies

Data privacy & IT Counsel

(1 permanent position based in France)

VinFast is a member of Vingroup – the largest private corporation in Vietnam. We have become the #1 car seller in all our competing segments within just 21 months of launching in Vietnam and we will launch our smart EVs globally in 2022. Our thoughtful design focused on seamless customer experience, highest safety standards, superior craftsmanship, and intelligent infotainment with lifestyle personalization. As a fast-developing company, our ambition is to scale the European market within a year and our first offering will be a dedicated electric SUV.

✨ Job purpose and impact:

Reporting to the Head of Privacy Europe and integrated into our legal department, your mission is to take care of IT-related matters from a legal perspective and prevent any risk of breach of the regulations relating to personal data by the company.

As our IT and Data Privacy Counsel, you will oversee the legal, compliance, and privacy aspects of the IT-related activities of the European entities of VinFast while being deeply involved in the business initiatives around the market launch of VinFast connected EVs and other products and services. You will play a key role in protecting the reputation of VinFast by ensuring that legal guidelines are followed and providing detailed legal advice to the management and your sparring partners in the business departments. You will cooperate closely with the Data Protection Officer and the VinFast Global and European legal teams.

? Your mission:

• Give accurate and timely counsel to business departments and management in the framework of the IT and Data Privacy related operations of VinFast and in the further structuring.
• Provide legal support and guidance in particular in the area of IT, Privacy, and GDPR to the business teams.
• Analyze and control the compliance of the activities of personal data processing projects within the framework of DPIA and propose remedial measures;

• Identify the risks generated by a project of the data processing activity, apply effective risk management techniques
• Draft, review, and negotiate agreements, contracts, other legal documents, and technical and organizational measures with customers, suppliers, partners, and public authorities, mainly in the area of IT and Privacy s
• Draft, review, and negotiate data protection agreements
• Cooperate with the DPO to identify discrepancy or lack of conformity for the processing activities in production as well as the proposed remedies;
• Analyze the relevance of requests to exercise rights before processing by the DPO team
•  Help the legal department to follow the processes and methods initiated by the Data Protection Officer Europe.
• Participate in the management of disputes: risk analysis, management of relations with lawyers, collection of evidence from operational staff, drafting of letters and formal notices, drafting and validation of transactional protocols.
• Present a monthly legal watch list
• Be up-to-date in terms of legal developments and communicate to the organization in a clear and understandable way.

?Your Profile :

• Fully qualified lawyer in a European country
• Ideally, you hold a Master's in Digital law / IT Law or in Personal Data Protection law
• You have between 2 and 3 years of experience as an in-house data protection / IT counsel. Experience in the internet of things and connectivity is a plus.
• You are working autonomously and with attention to detail
• You are fluent in English (written and oral), and you have a spirit of synthesis and analysis.
• You have taken part in data protection impact assessment (DPIA) workshops, you made control regarding the measures pushed by the operational team, and you have been able to propose, for cases requiring it, additional risk reduction measures if necessary
• You have experience with risk analysis methods.
• You have experience in negotiating data protection agreements with data processors
• Having experience in the automotive world is a plus.

Rejoignez VinFast et participez à la révolution mondiale des véhicules électriques intelligents ! ⚡️?

(1 permanent position based in Amsterdam) 

VinFast is a member of Vingroup – the largest private corporation in Vietnam. We have become the #1 car seller in all our competing segments within just 21 months of launching in Vietnam and we will launch our smart EVs globally in 2022. Our thoughtful design focused on seamless customer experience, highest safety standards, superior craftsmanship, and intelligent infotainment with lifestyle personalization. As a fast-developing company our ambition is to scale the European market within a year and our first offering will be a dedicated electric SUV.

 ✨Your role: 

You will be part of the European Charging team, which is responsible for all the charging programs within the European region, namely home charging, public charging and the charging infrastructure at VinFast Showrooms and Service Centers. As a process-driven and resourceful person, you will work cross functionally and be responsible for establishing consistent customer-centric business processes on a European basis across the various charging programs. You will handle financial tasks, execute agreements, evaluate, onboard, and manage a range of industry leading vendors. As a self-starter, you will need to understand core business operations and have vendor management experience. Additionally, you will track the recurrent issues encountered by our clients and improve and/or give feedback on our EV charging processes. 

? Your key accountabilities: 

• You coordinate and manage the operational programs and workflows that support ordering, delivery, installation, and ownership of our charging solutions. 
• You work with our Charging team and Finance Department to manage vendor business purchase requisitions and customer points of sales. 
• You monitor approved vendor pricing across European projects. 
• You assist with business forecasting and manage the ordering processes of EV Charging goods and services and lend a hand in the procurement of ad-hoc items as necessary. 
• You develop and manage relationships with partners to support our charging programs whilst maintaining a long-term vision and partnership strategy. 
• You support to drive positive outcomes of EV driver operational charging issues and maintain superior customer experience and value. 
• You prepare business reports and update management on a regular basis regarding business risks and outstanding issues. 
• You own key operational metrics related to charging experience and work tirelessly to continuously improve them. 
• You identify areas of improvement and participate in continuous improvement initiatives and implementation of best practices. 

? Your qualifications: 

• You hold minimum a bachelor’s degree in business administration or a related field. 
• You have at least 4 years of experience in operations management/operations strategy/product operations or in similar roles with an operations focus. 
• You speak English fluently (verbal and written) and are preferably fluent in another European languages (French, German, Dutch). 
• You are willing to travel across Europe as required. 
• You have prior experience working in a high-growth environment, directly launching or scaling new business operations, products or programs. 
• You have previous experience working on SAP Finance module, Salesforce and MS Office Suit. 
• You have good communication and interpersonal skills and have the ability to lead with data and action. 
• You are solution oriented, and you organize business activities based on their key components, business interlocks and priorities. 
• You are resourceful, with a sense of urgency to get things done and you embrace action over perfection whilst remaining creative with an entrepreneurial mindset. 
• You are a team player at heart who fosters a collaborative approach to work with a positive intent and mindset.

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡️?

(2 permanent positions based in France or Germany or in the Netherlands)

VinFast is a member of Vingroup – the largest private corporation in Vietnam. We have become the #1 car seller in all our competing segments within just 21 months of launching in Vietnam and we will launch our smart EVs globally in 2022. Our thoughtful design focused on seamless customer experience, highest safety standards, superior craftsmanship, and intelligent infotainment with lifestyle personalization. As a fast-developing company, our ambition is to scale the European market within a year and our first offering will be a dedicated electric SUV.

✨Job purpose and impact:

Our Financial Solution Specialist has an important role in coordinating bank partnership relations as well as relations with other partners from different areas. His/her capacity to understand financial products, and design customers' attractive financial products to contribute to sales performance is key in this role. The success will be also measured in the capacity to design processes, overview 360° customer experience, and interact with different areas of the company.

? Your key accountabilities:

• Bank partnership performance follow up
• Other partners follow up performance and collaboration
• Contribute to designing financial products and campaigns
• Financial product performance follow up
• Interactions with the Finance department to translate end-to-end results on different products and/or campaigns
• Skills in data management and reporting capacities on Financial products
• Coordinate different committees with different partners
• Design processes on different areas of activity for the company

? Your qualifications:

• A minimum 7 years of progressive work experience in vehicle credit, lending, and leasing programs
• Knowledge and understanding of automotive financing products, marketing, and relation bank OEM (marketing experience)
• Project management skills and efficiency orientated (Lean six sigma certification, green belt, etc)
• Process design experiences
• Data manipulation, reporting, and committee coordination
• Demonstrated ability to build strong relationships with European executive leadership, different  teams in Vietnam, internal stakeholders, peers, and external partners
• Understanding of the retail customer buying experience and technology that streamlines and facilitates and expedites the purchasing process
• Customer-focused and high collaboration skills
• Excellent written and verbal communication skills and presentation.

Our Offer:

Our European marketing, sales, and distribution entity has been established to sell and service VinFast products across the initial target markets of Germany, France, and the Netherlands. Our corporate offices are in Paris, Amsterdam, and Frankfurt, and showrooms will be established throughout each country. We offer an international, fast-paced working environment with a competitive salary and benefits package, combined with career development opportunities.

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡?

VinFast est une filiale de Vingroup, l'un des plus grands conglomérats privés du Vietnam avec des divisions dans l'immobilier, l'hôtellerie, le divertissement, la vente au détail, la santé, l'éducation, l'agriculture et les industries.

Après un lancement national très réussi au Vietnam, VinFast entrera sur les marchés internationaux en commençant par l'Amérique du Nord et l'Europe avec une date cible de lancement mi-2022.

La première offre de l'entreprise sera un SUV électrique dédié.

Pour atteindre sa date d'entrée sur le marché, VinFast exécute actuellement un plan de lancement complet qui comprend la fabrication, la mise à l'essai et la certification des véhicules fabriqués au Vietnam.

Une entité européenne de marketing, de vente et de distribution a été créée pour vendre et entretenir les produits VinFast sur les marchés cibles initiaux de l'Allemagne, la France et les Pays-Bas.

Les sièges sociaux sont aujourd'hui situés à Paris, à Francfort et à Amsterdam. Des salles d'exposition et concessions seront installées dans chaque pays également.

VinFast est actuellement en train de recruter une équipe européenne sur ces 3 pays.

✨ Votre rôle :

Notre équipe RH se renforce et nous recherchons aujourd'hui un/une " Talent Acquisition Specialist " pour nous accompagner dans notre développement en France.

Basé(e) à Paris de préférence et rattaché(e) à la DRH Europe, le/la " Talent Acquisition Specialist " est responsable de tous les aspects du Recrutement dans son périmètre. Il/elle pourra également apporter de l'aide sur les autres marchés.

Nous embauchons pour un large éventail de postes, dès fonctions support back-office (Finance, IT, juridique, RH, achats...) aux fonctions front office tels que les ventes, le marketing, le e-commerce, les techniciens, la maintenance, l'ensemble du personnel de nos salles d'exposition...

Dans ce contexte, vos principales responsabilités seront les suivantes :

? Vos missions :

• Collaborer avec les Managers et l'équipe RH afin de comprendre et de hiérarchiser leurs objectifs opérationnels et leurs besoins en matière d'embauche.
• Contribuer à l'élaboration de la stratégie de recrutement et des moyens de constituer un vivier de talents.
• Gérer les multiples demandes provenant de différents services (back et front office).
• Organiser, hiérarchiser et exécuter ces demandes dans un environnement dynamique et très actif.
• Rédiger, examiner et rechercher des descriptions de poste pour comprendre et recruter divers postes vacants.
• Utiliser une approche multicanale pour trouver et sélectionner les candidats en fonction de la stratégie établie pour chaque poste vacant. (LinkedIn, jobboards, referral program, salon, cabinet de recrutement...).
• Organiser et gérer les entretiens avec les candidats potentiels, et mener des entrevues pour évaluer s'ils sont aptes à occuper le poste actuel ou futur.
• Gérer et suivre les " short-list " de candidats à proposer aux Managers, débriefer auprès des managers et l'accompagner dans toutes les étapes du process de recrutement.
• Gérer la planification et la logistique des entretiens au sein de l'équipe européenne et également avec les équipes vietnamiennes quand nécessaire.
• Assurer un suivi auprès de chaque candidat dans le processus - être le principal point de contact pour lui.
• Assurer le suivi auprès des équipes RH locales pour les prochaines étapes (contrat de travail, intégration, ...).
• Gérer le process de recrutement via l'outil SIRH – TalentSoft.
• Créer et tenir à jour une base de données de suivi du plan de recrutement, faire un reporting régulier.

Vous pourriez être également en charge de :

• Soutenir les activités et initiatives RH (sondages sur l'engagement, évaluation des talents, mobilité interne...etc.).
• Identifier les principaux indicateurs clés de recrutement et les mettre en place.
• Travailler sur la marque employeur.
• Développer les partenariats avec les écoles cibles.

? Votre profil :

• Vous avez au moins 3 ans d'expérience en tant que recruteur(se) ou dans un poste RH similaire, idéalement dans le secteur automobile ou le retail.
• Vous apprenez rapidement et êtes très organisé(e).
• Vous possédez des compétences en matière d'analyse et de planification, ainsi que la capacité de gérer plusieurs tâches / postes à la fois, de hiérarchiser la charge de travail dans un environnement exigeant et évoluant rapidement.
• Vous avez de solides compétences d'écoute et capacité à interpréter, analyser des informations et à communiquer.
• Excellente maîtrise de l'anglais à l'oral et à l'écrit (une bonne partie des échanges internes se font en anglais).
• Vous êtes flexible, adaptable et êtes capable de respecter les délais.
• Et bien entendu, vous avez un excellent esprit d'équipe et un grand sens de l'humour !

Bien plus qu'un salaire compétitif, nous offrons une opportunité de rejoindre une équipe européenne et de construire ensemble ce projet !

Rejoignez VinFast et participez à la révolution mondiale des véhicules électriques intelligents ! ⚡️?

(1 permanent position based in the Netherlands)

After a highly success startup in Vietnam, VinFast will enter the European market. Target launch date is mid-2022. The company’s first offering will be a dedicated EV SUV. To achieve its entry date, VinFast is currently executing on a comprehensive launch plan that includes the manufacture, testing, and certification of the vehicle that will be produced in Vietnam.

A European marketing, sales and distribution entity has been established to sell and service VinFast products. Initial target markets are Germany, France, and the Netherlands. Corporate offices and showrooms will be established in the 3 countries, and we are currently recruiting a B2B sales team for those markets.

Our B2B Regional Sales Manager Netherlands will report to the Country B2B Sales Manager.

✨ Your role:

As a key member of the Sales team, you will have the following responsibilities:

• Introducing and selling VinFast vehicles into B2B market segment in his/her region (North or South),
• Creating and growing a portfolio of local and regional customers,
• Consult customers in optimising the companies’ requirements for his fleet (e.g., TCO, CO2 footprint), and image with VinFast products,
• and for animating, coaching, and supporting the VinFast advisors in their region.

?  Your main responsibilities

• Create, develop, and maintain a portfolio of B2B customers.
• Ensure all sales objectives are met and exceeded.
• Blend in the social events, platforms, and 1:1 interaction to develop and maintain a strong network.
• Act as the primary point of contact for selected fleet management, leasing accounts, and corporate clients in the area of his/her competence.
• Stimulate the demand by visiting, informing, and negotiating with clients regarding VinFast’s fleet proposition.
• Organize test drives for potential company car drivers at the workplace or at a VinFast location.
• Organize and participate to regional or local events to promote VinFast and increase brand visibility and awareness.
• Closely cooperate and coordinate with the rest of the European B2B Sales team, the leadership (e.g., Country Sales Managers), and the delivery/marketing/service functions.
• Support the team of B2B locally and train them for them to be successful in their role.
• Manage and optimize the use of assigned demonstration vehicles for individual test drives and test drive events.
• Consistent and continuous use of the CRM system for sales activities.
• Keep a set of accurate reports and metrics.
• Understand and be familiar with all our financial products, vehicle features, and functionalities.
• Contribute on the continuous improvement of processes and procedures.

? Your profile:

• You hold a bachelor’s degree or have at least 3 years of B2B commercial and/or automotive sales experience (generating new business sales and/or in a field sales role).
• You are fluent in English (written and verbal) and bilingual/native speaker in Dutch.
• Your driving license is clean and up to date.
• You have a proven track record of achieving and exceeding sales targets.
• You have new business prospecting, selling, negotiating, and closing skills.
• You are self-driven, motivated and results-oriented with new business sales (or hunter) mentality.
• You are a strong team-player while being independent and autonomous in the day to day.
• You have a solid knowledge of business finance solutions.
• Your verbal and written communication skills include the ability to present to an executive-level audience.
• You can effectively partner and collaborate across teams.
• You are familiarized and use ‘Strategic Selling’ techniques and CRM systems.

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡️?

(2 permanent positions based in Germany)

After a high success startup in Vietnam, VinFast will enter the European market. The target launch date is mid-2022. The company’s first offering will be a dedicated EV SUV. To achieve its entry date, VinFast is currently executing a comprehensive launch plan that includes the manufacture, testing, and certification of the vehicle that will be produced in Vietnam.

A European marketing, sales, and distribution entity has been established to sell and service VinFast products. Initial target markets are Germany, France, and the Netherlands. Corporate offices and showrooms will be established in the 3 countries, and we are currently recruiting a B2B sales team for those markets.

Our B2B Regional Sales Manager Germany will report to the Country B2B Sales Manager.

✨ Your role:

As a key member of the Sales team, you will have the following responsibilities: 

• Introducing and selling VinFast vehicles into B2B market segment in his/her region (North or South),
• Creating and growing a portfolio of local and regional customers,
• Consult customers in optimizing the companies’ requirements for their fleet (e.g., TCO, CO2 footprint), and image with VinFast products,
• and for animating, coaching, and supporting the VinFast advisors in his/her region.

? Your main responsibilities:

• Create, develop, and maintain a portfolio of B2B customers.
• Ensure all sales objectives are met and exceeded.
• Blend in the social events, platforms, and 1:1 interaction to develop and maintain a strong network.
• Act as the primary point of contact for selected fleet management, leasing accounts, and corporate clients in the area of his/her competence.
• Stimulate the demand by visiting, informing, and negotiating with clients regarding VinFast’s fleet proposition.
• Organize test drives for potential company car drivers at the workplace or at a VinFast location.
• Organize and participate in regional or local events to promote VinFast and increase brand visibility and awareness.
• Closely cooperate and coordinate with the rest of the European B2B Sales team, the leadership (e.g., Country Sales Managers), and the delivery/marketing/service functions.
• Support the team of B2B locally and train them to be successful in their role.
• Manage and optimize the use of assigned demonstration vehicles for individual test drives and test drive events.
• Consistent and continuous use of the CRM system for sales activities.
• Keep a set of accurate reports and metrics.
• Understand and be familiar with all our financial products, vehicle features, and functionalities.
• Contribute to the continuous improvement of processes and procedures.

?Your profile:

• You hold a bachelor’s degree or have at least 3 years of B2B commercial and/or automotive sales experience (generating new business sales and/or in a field sales role).
• You are fluent in English (written and verbal) and a bilingual/native speaker of German.
• Your driving license is clean and up to date.
• You have a proven track record of achieving and exceeding sales targets.
• You have new business prospecting, selling, negotiating, and closing skills.
• You are self-driven, motivated, and results-oriented with new business sales (or hunter) mentality.
• You are a strong team player while being independent and autonomous in the day-to-day.
• You have a solid knowledge of business finance solutions.
• Your verbal and written communication skills include the ability to present to an executive-level audience.
• You can effectively partner and collaborate across teams.
• You are familiarized and use ‘Strategic Selling’ techniques and CRM systems.

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡️?

(2 permanent positions based in the south and the north of France)

After a high success startup in Vietnam, VinFast will enter the European market. The target launch date is mid-2022. The company’s first offering will be a dedicated EV SUV. To achieve its entry date, VinFast is currently executing a comprehensive launch plan that includes the manufacture, testing, and certification of the vehicle that will be produced in Vietnam. 

A European marketing, sales, and distribution entity have been established to sell and service VinFast products. Initial target markets are Germany, France, and the Netherlands. Corporate offices and showrooms will be established in the 3 countries, and we are currently recruiting a B2B sales team for those markets.

Our B2B Regional Sales Manager France will report to the Country B2B Sales Manager.

✨ Your role: As a key member of the Sales team, you will have the following responsibilities:
 

• Introducing and selling VinFast vehicles into B2B market segment in his/her region (North or South),
• Creating and growing a portfolio of local and regional customers,
• Consult customers in optimizing the companies’ requirements for their fleet (e.g., TCO, CO2 footprint), and image with VinFast products,
• and for animating, coaching, and supporting the VinFast advisors in their region.

? Your main responsibilities:

• Create, develop, and maintain a portfolio of B2B customers.
• Ensure all sales objectives are met and exceeded.
• Blend in the social events, platforms, and 1:1 interaction to develop and maintain a strong network.
• Act as the primary point of contact for selected fleet management, leasing accounts, and corporate clients in the area of his/her competence.
• Stimulate the demand by visiting, informing, and negotiating with clients regarding VinFast’s fleet proposition.
• Organize test drives for potential company car drivers at the workplace or at a VinFast location.
• Organize and participate in regional or local events to promote VinFast and increase brand visibility and awareness.
• Closely cooperate and coordinate with the rest of the European B2B Sales team, the leadership (e.g., Country Sales Managers), and the delivery/marketing/service functions.
• Support the team of B2B locally and train them to be successful in their role.
• Manage and optimize the use of assigned demonstration vehicles for individual test drives and test drive events.
• Consistent and continuous use of the CRM system for sales activities.
• Keep a set of accurate reports and metrics.
• Understand and be familiar with all our financial products, vehicle features, and functionalities.
• Contribute to the continuous improvement of processes and procedures.

?Your profile:

• You hold a bachelor’s degree or have at least 3 years of B2B commercial and/or automotive sales experience (generating new business sales and/or in a field sales role).
• You are fluent in English (written and verbal) and a bilingual/native speaker of French.
• Your driving license is clean and up to date.
• You have a proven track record of achieving and exceeding sales targets.
• You have new business prospecting, selling, negotiating, and closing skills.
• You are self-driven, motivated, and results-oriented with new business sales (or hunter) mentality.
• You are a strong team player while being independent and autonomous in the day-to-day.
• You have a solid knowledge of business finance solutions.
• Your verbal and written communication skills include the ability to present to an executive-level audience.
• You can effectively partner and collaborate across teams.
• You are familiarized and use ‘Strategic Selling’ techniques and CRM systems.

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡️?

(1 permanent position based in Germany)

After a highly success startup in Vietnam, VinFast will enter the European market. Target launch date is mid-2022. The company’s first offering will be a dedicated EV SUV. To achieve its entry date, VinFast is currently executing on a comprehensive launch plan that includes the manufacture, testing, and certification of the vehicle that will be produced in Vietnam. 

A European marketing, sales and distribution entity has been established to sell and service VinFast products. Initial target markets are Germany, France, and the Netherlands. Corporate offices and showrooms will be established in the 3 countries.

✨Job purpose and impact:

Our future Showroom Project Analyst will have overall responsibility and accountability for oversees all construction related projects for the company in in Germany and the Netherlands including but not limited to: 

? Your main responsibilities:

• Support construction management team and leadership team with ongoing project management, creating PR/ PO workflows, and showroom development operations 
• Organizing and running internal meetings with resp. stakeholders  
• Collaboration with construction managers, finance, controlling, legal, and purchasing to ensure smooth project advancement 
• Developing reporting processes and tools & support in updating budget templates  
• Support the vendor payment process and the tracking of CapEx project cost and milestone budgets with construction managers 
• Responsible for tracking construction budgets on a European level 
• Financial planning & Analysis together with Finance department  
• Implementing systematic approach to utility set up and improving operational efficiency 
• Assist store development team for project administration and documentation of construction projects. Duties include without limitation to prepare contracts, assist tendering, follow-up material purchase, document filing, prepare project reports and general administrative task. 

?Your profile:

• You hold minimum a bachelor’s degree in relevant area of study (Business, Real Estate, Economics, Finance) or equivalent experience and evidence of exceptional ability.
• You have at least 3 years of experience in construction and project management for commercial and/or manufacturing facilities.
• You preferably have experience interfacing with general contractors, vendors, and service providers.
• You are fluent in English (written and verbal) and bilingual/native speaker in German. Any other Europe language would be a plus.
• Your driving license is clean and up to date.
• You are proficient with MS Excel, Word and PowerPoint.
• You have excellent time management and problem-solving skills.
• You have the ability to drive results and effectively communicate verbally, in writing and through drawings/sketches.
• You have a demonstrated ability to build very good relationships with internal team and subcontractors.
• You have a ‘can-do’ mindset with high energy and strong work ethic.
• You have high integrity and business ethics; you operate with the best interests of the company in mind.
• You are able to deal well with modifications and changes to operating plans.

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡️?

Do you want to be part of a real challenge where innovation, high technology, best customer experience and team spirit are our ambition?!

Have a look of the open position below and join us for an amazing adventure!

We are looking for our VinFast Regional Technical Training Specialist

After a highly success startup in Vietnam, VinFast will enter the international markets like US and Europe. Target launch date is mid-2022. The company’s first offering will be a dedicated EV SUV. To achieve its entry date, VinFast is currently executing on a comprehensive launch plan that includes the manufacture, testing, and certification of the vehicle that will be produced in Vietnam. A Europe marketing, sales and distribution entity has been established to sell and service VinFast products. Initial target market is Germany, France and the Netherlands. Corporate offices will be located in the Paris, Frankfurt, Amsterdam and showrooms established throughout each country.

VinFast is currently recruiting a German, French and Dutch team for its corporate office.

✨Your role:

Based in the Netherlands, our Regional Technical Training Specialist will be a key member of the Aftersales training team.

This position requires someone who is flexible, proactive, highly organized, and hard-working. Individuals should have a passion for and understanding electric vehicles, and EV experience would be an asset. It also requires someone with outstanding communication, presentation, and organizational skills while demonstrating a positive and professional appearance.

As one of our Regional Technical Training Specialist, you will take responsibility for developing and updating courses, mentoring Service Technicians in areas of technical knowledge and procedures and promoting excellence in customer service and communication.

? Your main responsibilities:

• Provide service-specific training to VinFast technicians on electric vehicles equipped with complex automotive/electromechanical systems (powertrain, passive restraint system, steering/suspension/brakes, thermal management).
• Provide specific & general training on high voltage DC systems.
• Train and develop Service Technicians on inspection, repair, and service of VinFast electric vehicles.
• Facilitate instructor-led and virtual Technical Training courses on vehicles equipped with complex automotive and electro-mechanical systems to enable employees to work safely at all times and to adhere to VinFast standards
• Attend TtT (Train the Trainer) courses as required.
• Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles.
• Contribute towards continuous improvement of automotive technical and facilitation skills to ensure the delivery quality and effectiveness of all training courses meet or exceed VinFast standards.
• Develop and update training resources and materials in close consultation with the Aftersales Training Manager and Service Engineering.
• Maintain close relationships with partner teams such as Engineering, and regional technical and field support teams.
• Ensure that programmes and processes are developed, assessed, communicated, and administered in compliance with VinFast’s objectives.
• Contribute to promoting a unique and exceptional customer journey experience.

? Your profile:

• You hold a degree or a Certificate in Automotive Technology.
• You have minimum 7 year’s automotive experience.
• You have high willingness to travel and a valid driver’s license.
• You are fluent in English (written and verbal) and a bilingual/native speaker of Dutch.
• You have experience as a technical trainer - preferred.
• You have an automotive technician background - preferred.
• You have knowledge and experience working with electric vehicles - preferred.
• You have a confident, proactive, flexible, professional, and motivated personality.
• Strong facilitation and interpersonal communication skills required. 
• Ability to manage multiple projects simultaneously and under deadline.
• You are proficient with MS Office suite.

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡️?

(2 permanent positions based in France, Germany or the Netherlands)

✨ Your role:

As our Mobile Service Manager, you are the leader of our remote mobile service teams and direct line of support for our local mobile service teams. In this role, you will be responsible for developing and overseeing the growth and improvements of a world class mobile service operation in Europe. You will be responsible for delivering an exceptional on location service experience to our customers, developing team members, managing day-to-day mobile operations, and preparing mobile service to meet the needs of Vinfast customers. 

The ideal candidate will possess a proactive and can-do mindset, with a determined work ethic. Candidates will be expected to demonstrate excellence in their respective field, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. 

? Your main responsibilities:

• Build a high impact team of Mobile Service Technical Specialists to support Vinfast customers. 
• Manage the team in accordance with company policy and within a health and safety environment, make sure we have the best performed and talented Mobile team. 

• Perform regular ¨ride alongs¨, experiencing the difficulties faced by your team members and measuring individual performance. 
• Ensure KPIs are met by working to the overall plan, including management of, and reporting. 
• Maintain the Mobile fleet, ensure vehicles are maintained to the highest possible standards and are equipped correctly for the work required. 
• Design and establish a world class mobile Mobile Service Programme for Vinfast European Market, that exceeds customer expectations and always promotes safety and quality assurance. 
• Drive energy, passion and enthusiasm towards Vinfast customer experience. 

• Maintain a high level of communication, both with your team and the teams of your peers in marketing, sales and service to ensure a full understanding of the potential of the service offerings and the benefits that your team can bring to the company as a whole. 
• Monitor customer service trends to make necessary improvements and assist the team in developing standards and processes to continuously improve the overall service experience. 
• Develop and streamline specific EU market processes where necessary, and scale efforts to maintain effective and efficient operational development together with Service and business stakeholders, partnering with all members within the Service team to ensure each customer experience is better than their previous one. 
• Gain a thorough understanding of Vinfast vehicle systems, field failure patterns, and customer use cases to develop diagnostic and root cause analysis and rectification methods if required. 
• Work with the appropriate teams to establish key metrics that will ensure the Mobile Service Program contributes positively to the overall Service organization objectives. 

• Build and maintain strong business relationships, across Vinfast Service Centers in Europe, Vinfast Afersales team and Global Engineering. 

? Your profile:

• You have minimum 5 years Automotive Service Leadership experience. 
• You ideally have a technical certification in Automotive Technology or in Programme/Business Management or equivalent work experience. 
• You are fluent in English (written and verbal). Additional language skills in German, French or Dutch would be advantageous. 
• OEM Specific Technician Training experience will be advantageous.
• You have an exceptional ability to interface and collaborate with individuals and groups at international level. 
• You are solution oriented with a high ability to identify root causes of problems and ability to provide timely and effective solutions. 
• You have a proven track reco of excellence in customer service and a true focus on quality. 
• You have experience working with project planning tools. 
• You have experience maintaining product and company reputation by complying with regional governing regulations.  
• You pay high attention to detail and have a proactive can-do attitude. 
• You have the ability to work under pressure and to strict deadlines. 
• You are proficient in MS Office applications. 
• You are a champion of safety, efficiency, quality, and overall excellence in all related Mobile Service tasks. 
• You have keen willingness to travel as required to support Mobile Service needs. 
• You have the ability to organize and drive continuous improvement process. 
• You have excellent oral and written communication skills. 
• Having a knowledge of HV and EV Powertrain systems advantageous.  
• Having experience working in start-up environments would be advantageous. 

Come join VinFast and help drive the movement of the global smart EV revolution! ⚡️?